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Privacy Policy

Privacy Policy

Effective Date: May 31, 2024

1. Introduction

 

Ephex ("we," "our," "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, ephex.com, and use our services. Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.

 

2. Information We Collect

 

We may collect and process the following data about you:

 

  1. Personal Information:

- Name

- Email address

- Phone number

- Address

 

  1. Technical Data:

- IP address

- Browser type and version

- Time zone setting

- Browser plug-in types and versions

- Operating system and platform

- Other technology on the devices you use to access this website

 

  1. Usage Data:

- Information about how you use our website, products, and services.

 

  1. Marketing and Communications Data:

- Your preferences in receiving marketing from us and your communication preferences.

 

3. How We Use Your Information

 

We use the information we collect in the following ways:

 

  1. To provide, operate, and maintain our website and services.

 

  1. To improve, personalize, and expand our website and services.

 

  1. To understand and analyze how you use our website and services.

 

  1. To develop new products, services, features, and functionality.

 

  1. To communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes.

 

  1. To process your transactions and manage your orders.

 

  1. To send you emails.

 

  1. To find and prevent fraud.

 

  1. To comply with legal obligations.

 

4. Third-Party Services

 

We use third-party services, including HubSpot, for CRM, CMS, operations, sales, and marketing. These services may collect and process personal data on our behalf. We ensure that these third parties handle your data in accordance with this Privacy Policy and applicable laws. For more information on how HubSpot processes your data, please review HubSpot’s Privacy Policy.

 

5. How We Share Your Information

 

We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information unless we provide users with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential.

 

We may also release information when it's release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property or safety.

 

6. Data Security

 

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

 

7. Your Data Protection Rights

 

Depending on your location, you may have the following rights regarding your personal data:

 

  1. The right to access – You have the right to request copies of your personal data.

 

  1. The right to rectification – You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.

 

  1. The right to erasure – You have the right to request that we erase your personal data, under certain conditions.

 

  1. The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.

 

  1. The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.

 

  1. The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

 

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our provided contact information.

 

8. Changes to This Privacy Policy

 

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

 

9. Contact Us

 

If you have any questions about this Privacy Policy, please contact us:

Email: hello@ephex.com

Phone: 813- 202-8060

Address: 5410 Pioneer Park Blvd, Suite E, Tampa FL 33634